Legal
Privacy Policy
Effective date: January 1, 2026
Mastery Connection (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit www.masteryconnection.com (the “Site”) or contact us.
The Mastery Connection application is hosted at app.masteryconnection.com (the “App”). The App may have additional data collection and usage that supports scheduling, payments, and account features. When available, the App’s privacy disclosures will apply to App usage.
Information we collect
Information you provide
- Contact requests: If you contact us through the Site, we collect the information you submit (such as your name, email address, and message).
- Account and registration information (App): If you use the App, we collect information provided by adults (such as instructors, parents, or legal guardians) to create accounts and register students for lessons or classes. For minors, this may include limited information provided by the parent/guardian (for example, the student’s name).
Information collected automatically
Like most websites, we may collect limited technical data when you browse the Site, such as your IP address, device/browser type, pages visited, and approximate location (derived from IP). This information is used to operate, secure, and improve the Site.
How we use information
- To respond to inquiries and provide support.
- To operate, maintain, and improve the Site.
- To protect the Site and users from fraud, abuse, and security threats.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We may share information in limited circumstances:
- Service providers: We may use trusted vendors to operate the Site and handle communications (for example, email delivery and support ticketing). These providers are authorized to use information only as necessary to provide services to us.
- Legal and safety: We may disclose information if required by law or to protect rights, safety, and security.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Cookies and analytics
The Site may use cookies or similar technologies to support basic functionality and understand how the Site is used. If we use analytics, we use it to measure performance and improve content — not to build invasive profiles.
You can usually control cookies through your browser settings. Some site features may not work properly if cookies are disabled.
Data retention
We retain information only as long as necessary for the purposes described in this policy, including to respond to requests, maintain records, comply with legal obligations, and resolve disputes.
Security
We use reasonable administrative and technical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices
- Contact information: If you want to update or delete information you submitted through the Site, contact us using the details below.
- Marketing emails: If we send marketing emails in the future, you will be able to opt out using an unsubscribe link or by contacting us.
Children’s privacy
The Site is not intended for children to use on their own. Mastery Connection accounts are intended to be created and managed by adults (such as instructors, parents, or legal guardians).
We understand that parents and guardians may use Mastery Connection to register children of any age for lessons or classes. In those cases, the parent or guardian provides the information used for registration (for example, the child’s name). We use that information only for legitimate purposes related to providing the service (such as class registration, scheduling, and communications associated with the student’s lessons).
If you believe a child’s information has been submitted to us without appropriate parental or guardian involvement, please contact us at support@masteryconnection.com so we can review and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.
Contact
Questions about privacy? Contact us at support@masteryconnection.com or use our support portal: support.masteryconnection.com.